River City Industries
takes QUALITY seriously. We have systems in place to record
the receipt of materials, to identify and stock materials,
as well as an inspection process for the manufacturing and
shipping of our products. These procedures are designed
to ensure the early detection of discrepancies and to establish
a plan for corrective action.
As part of our policy in providing an effective and economical
quality standard we use a 5 class inspection system. Based
on our products complexity, they are assigned a class 1
(CMM inspection) through a Class 5(visual inspection) rating.
Any discrepancies that are found are quickly identified,
investigated, documented and resolved through a Management
recommended corrective action plan. Our customer is then
notified of our findings as well as our plan of action.
River City Industries has established parameters for the
following procedures;
Planning |
Electronic data set
control |
Inspection control |
Record retention |
Control of customer
owned tooling |
Work order preparations |
Corrective action/non-conforming
material |
Measuring equipment |
Marking of tooling |
Source inspection
document control |
Product purchasing |
Internal quality auditing |
Calibration System Manual |
Control Manual |
Shipping/Receiving Manual |
And More.... |
Together, these systems have proven to be
effective and have helped River City Industries establish
a record of dependability and QUALITY.
Quality is not a choice – It is a commitment
to customer satisfaction.
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